Need to know
- Providing incorrect details may result in the permanent loss of your funds.
- Please make sure you have done the following to ensure you receive the funds with no delays:
- Entered a USDT (TRC20/ERC20) wallet address.
- Send funds to the exact USDT (TRC20/ERC20) address that we provide.
- You need 3-6 Blockchair Network confirmations before your funds will be processed.
- Timeframe: 1-3 hours.
- You can monitor the transaction by pasting the USDT address to https://blockchair.com/.
- At the moment, if you deposit via USDT, you would need to withdraw via Bitcoin. Going forward, we shall be adding more crypto withdrawal options.
To deposit via USDT (TRC20/ERC20) you need to:
- Click Deposits.
- Choose the wallet.
You can now conveniently deposit directly into your trading account without the need for an internal transfer. Just click/tap on the “Platform” button under the Add Money To section. Please note that this will only be visible if you have already created a trading account.
- Choose USDT (TRC20/ERC20)
- Enter the amount you want to send
- Click Proceed to the Payments Page.
- The USDT (ERC20) address will pop up in the next window. You would have a time frame of 15 minutes to complete the transaction.
- If your wallet provider fails to scan your QR Code, use the copy feature to copy the address and amount to complete your transaction.