E-mails going to your spam folders – iCloud User

We kindly advise you to list our e-mail under the list of “Safe Users” in your e-mail settings. By doing so, our e-mails will always appear in your primary inbox, removing the chance of them going into your spam or junk folders.

To mark our emails as safe, you need to:

  • Open your Junk folder. 
    • Locate our email. 
      • Tap the Arrow button. 
        • Tap Move Message
          • Select Inbox
            • Tap Move.


When moving our emails to your Inbox from the Junk folder, they will automatically go into your primary inbox in the future. 

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